The Sashimi Club app and website (sashimiclub.kz) are operated by ТОО «KING FRESH». This page explains how to delete your guest account and the data linked to it.
Delete in the app or on the website
Open your account (the profile icon), tap "Delete account" at the bottom and confirm. The account is deleted immediately. If you have an order in progress, you can delete the account once it has been handed over or cancelled.
Request deletion by message
- Contact us by email at info@kingfisher.kz or by phone or WhatsApp at +7 702 275 82 23 with the subject "Delete account" and state the phone number the account is registered to.
- We will call back or reply to that number to make sure the request is yours.
- Within 7 days the account is deleted and you receive a confirmation.
You can also simply sign out in the app — your data stays and you can sign in again with an SMS code.
What is deleted
- profile: name, phone number, email, language;
- saved delivery addresses;
- bonus balance and its history;
- conversations with the restaurant assistant;
- notification subscriptions.
What is kept
Data of completed orders (items, amount, date) is kept anonymised — without your name or phone — for the period required by the accounting legislation of the Republic of Kazakhstan (5 years). Data we are legally required to keep is not deleted.
More about data processing — in the privacy policy.